Privacy Policy, Terms and Conditions

PRIVACY POLICY

1. GENERAL INFORMATION
   In compliance with the General Data Protection Regulation (GDPR) and other applicable regulations, this Privacy Policy describes how Tienda Hippie (Paola Koroluk, with NIF Y5072823A), hereinafter "Tienda Hippie," collects, uses, and protects the personal data of users of its website www.tiendahippie.es.

Data Controller:

• Owner: Paola Koroluk
• NIF: Y5072823A
• Address: Dr. Moliner 40, 46100 Burjassot, Valencia, Spain
• Phone: +34 658474011 / +34 960691414
• Email: [email protected]

2. PERSONAL DATA WE COLLECT
   We collect the following personal data when users interact with our website:

• Contact details: Name, email, address, phone number.
• Payment data: Processed by secure payment platforms.
• Data derived from website interactions: Contact forms, newsletter subscriptions, and user accounts.

3. PURPOSE OF DATA PROCESSING
   The collected data is used for the following purposes:

• Contract execution: Processing orders and managing shipments.
• Customer support: Responding to inquiries and requests.
• Marketing and commercial communications: Sending offers and promotions (with user consent).

4. LEGAL BASIS FOR DATA PROCESSING
   The processing of personal data is based on:

• User consent for receiving commercial communications and using cookies.
• Contract execution for order and service management.
• Legal obligations, such as tax and security regulations.

5. DATA RETENTION PERIOD
   Data will be retained for the necessary time to comply with legal obligations:

• Customer data: Stored according to current tax obligations.
• Marketing data: Retained until the user withdraws consent.
• Contact data: Retained until the user’s inquiry is resolved.

6. DATA SHARING WITH THIRD PARTIES
   We only share personal data when necessary with:

• Payment platforms: To securely process payments.
• Shipping services: To manage product deliveries.
• Technology providers: For web hosting, analytics, and marketing.
  We do not transfer data outside the European Economic Area without ensuring compliance with applicable regulations.

7. USER RIGHTS
   Users can exercise their rights to:

• Access: Know what data we have about them.
• Rectification: Modify incorrect or incomplete data.
• Erasure: Request the deletion of their data.
• Portability: Receive their data in a structured format.
• Restriction and objection: Restrict or prevent data processing.
  To exercise these rights, contact [email protected].

8. COOKIES POLICY
   Our website uses cookies to enhance user experience. Before browsing, users can accept or reject the use of:

• Functional cookies: Necessary for website operation.
• Analytical cookies: To measure traffic and improve the site.
• Advertising cookies: To display relevant ads.
  Users can adjust their preferences at any time from their browser settings.

9. DATA SECURITY
   We implement technical and organizational measures to ensure the security of personal data and prevent unauthorized access, loss, or alteration.

10. CHANGES TO THE PRIVACY POLICY
    We reserve the right to update this privacy policy to comply with legal changes or service improvements. The updated version will always be available on our website.

Last update date: 01/01/2025

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