Honesty is a fundamental pillar of our company, which is why we want our customers to feel satisfied and come back to buy in our store. So our Shipping and Returns policy is honest, clear and concise. no fine print
1- How long does it take to send my order?
Once you have placed your order and paid for it (in the case of bank transfers, the amount must be credited to our bank account), we will proceed to prepare it. At that point, you will receive an email stating ‘Preparation in progress’, which means that we will ship your purchase shortly. Orders placed before 10 a.m. on each working day will be prepared on the same day and collected by the chosen courier company.
Orders placed after 10 a.m. will be prepared during the day but will be shipped the following day.
Collection times are the responsibility of the transport company.
The delivery times shown in the shopping cart are merely indicative, based on information provided by the different carriers. These should be considered estimates and do NOT constitute a guarantee or commitment of delivery.
2- How much does shipping cost me?
We have different transport companies for shipments to different places. The shipping rates vary according to the weight, volume, destination and transport company chosen.
To know the cost of your shipment you must put the products that interest you in the cart and log in or register (if you have not done so yet) adding your address to your data
There are free shipping to all destinations for different minimum amounts.
NO SHIPMENTS ARE MADE TO: Corsica, Sicily, Sardinia, Isle of Man and Channel Islands.
3- Can I get free shipping?
Yeah!!! Depending on the destination and, in some cases, the transport company, shipping will be free when your purchase exceeds the following amounts:
Spanish mainland: from €30
Balearic Islands: from €60
Canary Islands: from €200
Germany, Austria, Belgium, Bulgaria, Denmark, France, Italy and Portugal: from €150
Croatia, Hungary, Netherlands, Norway and Sweden: from €200