FREQUENT QUESTIONS

If you have doubts about how to find your data, place an order, or want information about discounts and products, here you can find all the answers to your concerns.

If we have not managed to remove the doubt on some subject, do not hesitate to contact us at info@tiendahippie.es

As the questions and answers are many, we have divided it into the following topics:

MY ACCOUNT

ORDERS - HOW TO BUY

PAYMENTS AND REIMBURSEMENTS

DELIVERY, EXCHANGE AND RETURNS

PRODUCTS

What guarantee of authenticity do the products www.tiendahippie.es have?

Hippie Store guarantees all parts purchased in any of its stores and on the web of online purchase. 

Which transport company is responsible for making our shipments?

The company Correos Express will ensure that the customer receives your order in perfect condition, at the time that best suits it. 

What should I do if I receive a defective product?

In the very exceptional case that you receive a product with a manufacturing defect, given that being handmade imperfections are part of the charm and originality, please contact us as quickly as possible on the phone 96 06 91 414 or email: info@tiendahippie.es.

Without prejudice to your legal rights, you are responsible for inspecting the product and notifying us of any complaints. In the case of defective products, you have the option to return the defective product and we will refund the purchase price and all shipping costs.

Please note that some items may appear a little larger or smaller than their actual size due to screen settings and photographic technique. Other items may be represented in a larger size than their actual size in order to clearly show the details, or smaller than their actual size in order to show the full item. Also the colors and tones in prints, embroidery.

What are Vintage Sari or Vintage Silk Garments like?

The Sari garments are made with fabrics Unique in India of approximate measures (120 cm x 550 cm) - Each garment is unique print and color, only the same pattern of cut and sewing is used.

Can I choose the Sari garment?

Depending on availability and demand, we can send a photograph illustrating the printed color from the warehouse within 24 hours to 48 hours after making the purchase.

How to Choose Hippie Sari Long Dress?

In the selection of the dress there are 4 options according to availability and a fifth option that is Vintage Sari. The 4 options are with the photo of the dress (Unique Print and Color) 

The Vintage Sari option: A garment is sent randomly (excluding the 4 options).